We'd love to hear from you

Email us at hello@eduwebtech.com with your payment ID. We process refunds within 7 working days. See our full refund policy for eligibility.

Check your spam/junk folder first. If it's not there, log in and click "Resend verification email" on the verification screen. If you still have issues, email us with your registered email address.

Click For Schools at the top and fill in the interest form. We'll set up your 90-day free trial within 24 hours.

If you are on the Student plan and want to upgrade to Premium, we apply fair prorated billing — you are not charged the full Premium price on top of what you have already paid.

How it works:
• Days remaining in your Student cycle are credited at the Student daily rate.
• Premium charges are calculated only for those remaining days.
• You pay only the difference. Example: if 25 days remain, you pay about ₹125 (not ₹449).

To request an upgrade: Visit the pricing page and click "⬆️ Upgrade to Premium", or use the contact form on this page with subject "Plan Upgrade Request". We'll calculate the exact amount and send you a secure payment link within a few hours.

We're working on automating this process. Until then, this manual workflow ensures fair pricing during plan transitions.

Yes. You can cancel anytime — your access continues until the end of your current billing cycle, then you move to the Free plan. To downgrade from Premium to Student, contact us with the subject "Plan Downgrade Request"; the change takes effect at the end of your current Premium cycle.

Not yet — but the website works beautifully on mobile browsers. A dedicated app is on our roadmap for later this year.